FAQ
Answers for planning your trip
Find quick details on booking, payments, visas, guides, and what to expect on tour. If you don’t see your question, send us a message and we’ll help right away.
Payments, policies, and logistics
A few practical notes to help you plan with confidence.
When should I book?
For peak seasons and popular routes, booking earlier is best. If you’re traveling soon, contact us anyway—last-minute options may still be available.
What payment methods do you accept?
We’ll share payment options during your proposal. The available methods can vary by itinerary and destination.
What is your cancellation policy?
Cancellation terms depend on the services reserved (hotels, flights, tickets, and suppliers). Your proposal will include the specific policy before you confirm.
Do I need travel insurance?
We strongly recommend travel insurance for medical coverage and trip changes. Choose a policy that matches your activities and destinations.
Can you help with visas?
We can share general guidance and required documents, but visa decisions are made by the relevant authorities. Always check official sources for the latest rules.
What should I pack?
Pack comfortable walking shoes, layers, sun protection, and any personal medications. For religious sites, modest clothing is recommended (shoulders and knees covered).